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Frequently Asked Questions
Account Related
What is 'My Account'? How do I update my information?
It is easy to update your BPR Nutri Supply account and view your orders any time through 'My Account'. My Account' allows you complete control over your transactions on BPR Nutri Supply. Manage/edit your personal data like address, phone numbers, email ids, change your password, track the status of your orders, place re-orders and your wishlist.
Order Status Related
What do the different order status mean?
Payment Pending Authorization: Your order has been logged and we are waiting for authorization from the payment gateway.
Payment Authorized, Order under Processing: Authorization has been received from the payment gateway and your order is being processed by the seller.
COD Verification Pending: Your order has been received by us but is processed only after a verification call if made to your number and you verify the COD order.
Order Shipped: Your order has been shipped by the seller and is on its way to the location specified by you for delivery.
Order Cancelled: The order was cancelled.
Payment Authorized, Order under Processing: Authorization has been received from the payment gateway and your order is being processed by the seller.
COD Verification Pending: Your order has been received by us but is processed only after a verification call if made to your number and you verify the COD order.
Order Shipped: Your order has been shipped by the seller and is on its way to the location specified by you for delivery.
Order Cancelled: The order was cancelled.
Is Buying On-Line Safe?
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Order & Retunrs
How do I place an Order?
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How Can I Cancel Or Change My Order?
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Do I need an account to place an order?
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How Do I Track My Order?
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How Can I Return a Product?
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